Welcome to the Sifam Tinsley Instrumentation Inc. website. By accessing or using this website, you agree to be bound by these Terms and Conditions (“Termsâ€). If you do not agree with any part of these Terms, please refrain from using this site. Disclaimer of Warranties and Accuracy of
Information
Sifam Tinsley Instrumentation Inc. (“Sifamâ€) endeavours to ensure that all information on this
website, including content related to products, services, offerings, or other materials (“Informationâ€), is accurate at the time of publication. However, Sifam does not guarantee the completeness, reliability, or suitability of any Information and will not be responsible for any loss, damage, or expense arising from access to or use of this website or its Information. Users are responsible for determining the suitability of any Information for their purposes before making any decisions. Nothing on this website constitutes an invitation to invest in Sifam or its affiliates. Sifam does not warrant that the use of any products, services, processes, or equipment described herein will not infringe third-party rights. All content is provided “as isâ€
without any express or implied warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement.
Sifam Disclaimer
References to “Sifam,†“Group,†“we,†or “us†may refer collectively to Sifam companies where individual identification is not necessary. This website is controlled and operated from India, and users accessing it from outside India are responsible for compliance with local laws. The availability of products, services, or content may differ by region due to operational, legal, or regulatory considerations. References to unannounced products, programs, or services do not imply availability in your region, and users should consult their local Sifam representatives for accurate information.
Third-Party Interaction and Links
Users may interact with advertisers or third-party websites while using this website. Any correspondence, purchase, or participation with these third parties is solely between you and the third party, and Sifam assumes no liability for such interactions. Linked websites are provided for convenience and do not indicate endorsement, responsibility, or liability for their
content, products, or services.
Copyrights
All materials on this website, including text, graphics, and multimedia, are protected by copyright and other intellectual property rights owned or licensed by Sifam. Users may access, display, and print materials for personal, non-commercial use only. Any reproduction, distribution, modification, or commercial exploitation of materials without prior written consent is strictly prohibited. Trademarks, logos, and product names displayed on this website are the property of Sifam or its affiliates and may not be used in connection with non-Sifam products or services.
General Terms
Sifam may monitor or moderate website activity and reserves the right to report unlawful or
inappropriate conduct to law enforcement authorities. Users are responsible for ensuring
their actions comply with all applicable laws and regulations. Sifam may revise these Terms at
any time, and continued use of the website constitutes acceptance of updated Terms. The
company may also change the website’s content, format, or operations as required, including
temporary suspension for maintenance.
Undertaking and User Covenants
By using this website, you agree not to restrict or interfere with other users’ access, transmit
harmful software, exploit materials for commercial purposes, remove intellectual property
notices, submit information without proper authority, post unlawful or offensive content,
conduct illegal activities, disrupt the website or connected networks, or misrepresent your
identity. Any violation of these Terms may result in termination of access and potential legal
action.
Indemnification
You agree to indemnify and hold Sifam, its affiliates, directors, employees, and agents
harmless from any claims, damages, losses, costs, or expenses arising directly or indirectly
from your breach of these Terms, violation of the undertakings above, or activities related to
your use of this website.
Miscellaneous
If any provision of these Terms is deemed invalid, illegal, or unenforceable, the remaining
provisions shall remain in full force and effect. Sifam’s failure to enforce any provision shall
not constitute a waiver of rights. These Terms govern your use of the website and supersede
Welcome to the Sifam Tinsley Instrumentation Inc. website. At Sifam Tinsley Instrumentation, we respect the privacy of all individuals who visit our website and are committed to protecting the confidentiality and security of the personal information provided to us. This Privacy Policy describes how we collect, use, and safeguard personal and other information obtained through our website.
Personal Information
We do not require visitors to provide personal information in order to access most areas of our website. Visitors may browse a significant portion of the website without submitting any personal data.
Personal information may be collected on a voluntary basis when visitors choose to provide it through inquiries, forms, or other interactions with the website. Such personal information may include name, title, company name, address, telephone number, email address, or other relevant information. Questions, feedback, or comments submitted by visitors may also contain personal information.
Sifam Tinsley Instrumentation may collect and use personal information for legitimate business purposes. This may include enabling visitors to download product information, submit product inquiries, place orders, or use other features available on the website. Personal information may also be used to provide requested information or services via email or postal mail, to respond to inquiries, to seek feedback, or to contact visitors regarding services offered through the website.
Personal information may further be used to process orders or applications submitted by visitors, administer agreements or obligations associated with our business relationships, anticipate and resolve issues related to goods or services supplied, and support the development of products or services that better meet customer needs. In addition, such information may be used to process requests, improve operational performance, communicate with visitors regarding our products, services, and business activities, and enable users to subscribe to newsletters or similar informational communications.
Sifam Tinsley Instrumentation does not use or share personal information collected through this website with third parties for direct marketing purposes. Due to the nature of internetbased communications, personal information may be transmitted across international borders within Sifam Tinsley Instrumentation and its affiliated entities for purposes such as storage, data processing, or operational support. However, such information will not be provided to unrelated businesses for direct marketing activities.
Where required or permitted by applicable law, Sifam Tinsley Instrumentation may collect, use, or disclose personal information in connection with security investigations, legal proceedings, regulatory requirements, or cooperation with law enforcement authorities. Sifam Tinsley Instrumentation may also remove personally identifiable elements from collected information and use the remaining data for historical, statistical, analytical, or scientific purposes.
If you contact us by email, you are voluntarily providing information to Sifam Tinsley Instrumentation. Your email address and related information will be used solely to respond to your inquiry or request. Information that can personally identify you, such as your email address, will not be used for unsolicited direct marketing purposes.
In certain cases, similar information may have been previously collected through earlier communications or interactions. By accessing this website and submitting personal information, you consent to the terms outlined in this Privacy Policy and to the continued processing of such information in accordance with these practices.
Non-Personal Information
When you visit our website, certain information may be automatically transmitted by your web browser and collected by our servers. This information may include your domain name, the Internet Protocol (IP) address used to connect your computer to the internet, browser type, operating system and platform, pages visited, time spent on the website, search information, access times, and the websites visited immediately before or after accessing our website. The amount and type of information transmitted depend on the configuration and settings of your web browser.
Such information is collected to help us operate and improve our website and services. From time to time, Sifam Tinsley Instrumentation may provide aggregated statistical information to operators of third-party websites that link to our website, such as information regarding the number of users accessing our website through those links. This information does not identify individual users.
The information automatically collected from web browsers helps us understand how visitors interact with our website, including which pages are viewed, how visitors arrive at the website, and how they navigate after leaving. Sifam Tinsley Instrumentation may analyze this information in aggregated form to evaluate website usage, improve performance, and present content in a manner that best serves the needs of our visitors. Our website may also store certain information, such as cookies, on a visitor’s computer. Cookies are small data files that a website transfers to a visitor’s device for record-keeping purposes and to enhance the user experience. Cookies help facilitate the use of the website by allowing visitors to avoid re-entering certain information during future visits. Visitors may choose to delete or block cookies through their browser settings; however, doing so may limit the availability or functionality of certain features on the website. Cookies and related technologies may also be used to personalize the visitor experience, assist with automatic form completion, improve website functionality, tailor content to visitor needs, and verify that users meet the requirements necessary to process specific requests.
Security
Sifam Tinsley Instrumentation has implemented appropriate technologies, policies, and procedures designed to protect personal information against unauthorized access, misuse, or disclosure. These safeguards are reviewed periodically to ensure the continued protection of information handled by the company
Third Parties
For the convenience of our users, this website may contain hyperlinks to other pages within Sifam Tinsley Instrumentation websites or to external websites operated by third parties. In addition, users may access our website through links provided by other websites. Sifam Tinsley Instrumentation is not responsible for the privacy practices or policies of such external websites. We cannot guarantee or make representations regarding data collection practices on websites that are not owned or controlled by Sifam Tinsley Instrumentation. Visitors are encouraged to review the privacy policies of any external websites they access and to contact the operators of those sites if they have any questions or concerns regarding their privacy practices.
All products sold by Sifam Tinsley are warranted to be free from defects in materials and workmanship, subject to the terms, conditions, and exclusions outlined below.
Warranty Coverage
Sifam Tinsley will, at its discretion, repair or replace any product found to be defective in materials or workmanship within twelve (12) months from the date of shipment, provided that inspection by Sifam Tinsley confirms that the defect occurred under normal and proper usage conditions.
Return and Service Procedure
Products claimed to be defective must be returned to Sifam Tinsley or to an authorized service representative, with transportation charges prepaid by the customer. If the product is confirmed to be defective and covered under warranty, Sifam Tinsley will repair or replace the product and return it to the customer with transportation charges prepaid.
If the returned product:
• Is outside the warranty period,
• Is not found to be defective, or
• Is determined to be defective due to misuse, improper handling, or unauthorized modification, then appropriate testing, repair, and return transportation charges will apply. Exclusions Certain components, including but not limited to lamps, fuses, batteries, and similar consumable items, are not designed to operate for the full lifespan of the equipment and are therefore excluded from this warranty. In the event of failure of such components, Sifam Tinsley will make reasonable efforts to assist the customer in obtaining any applicable warranty support directly from the original manufacturer. Limitation of Warranty and Liability
This warranty is provided in lieu of all other warranties, whether express or implied, including but not limited to any implied warranties of merchantability or fitness for a particular purpose. Sifam Tinsley shall not be liable for any direct, indirect, incidental, or consequential damages arising from the sale, installation, or use of its products.
Visitors to this website are bound by the following Terms and Conditions (“Termsâ€). Please read these Terms carefully before continuing to use this site. If you do not agree with any of these Terms, you should not use this site.
1. Offer to Sell
Sifam Tinsley Instrumentation Inc. (“STIâ€) offers to sell its products strictly under the terms and conditions set forth herein. Any purchase order or documentation submitted by the Buyer containing terms different from or in addition to these Terms is hereby objected to, and STI does not accept or assent to such terms. No such terms shall form part of any contract between the parties. The terms of STI’s quotation, other than these Conditions of Sale, are non-binding, do not constitute an offer, and are subject to change without notice.
2. Payment Terms
For approved Credit application with Net 30 terms, Payment is due within thirty (30) days from the invoice date issued by STI.
3.Taxes
The quoted purchase price may be adjusted to account for increases in STI’s costs resulting from applicable federal, state, or municipal laws, regulations, codes, or legislative enactments, including increases in labor or raw material costs. In addition to the purchase price, the Buyeris responsible for all applicable excise taxes, levies, or other governmental charges related tothe sale, delivery, storage, processing, use, consumption, or transportation of the goods. The Buyer agrees to pay such amounts on the same terms as the purchase price.
4.Warranty
STI warrants that the goods conform to the company’s standard warranty policy. This warranty constitutes STI’s sole warranty with respect to the goods. All other warranties, whether express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose, are expressly disclaimed. STI’s liability for breach of warranty is limited to the replacement of defective goods returned to STI’s facility, with transportation charges prepaid by the Buyer. Failure to notify STI of a warranty claim within thirty (30) days from the date of delivery constitutes a waiver of all claims relating to such goods. This warranty
constitutes the exclusive remedy of the Buyer and the sole liability of STI.
5. Limitation of Liability
STI’s liability to the Buyer, whether arising in contract, tort, warranty, negligence, or otherwise, shall not exceed the purchase price paid by the Buyer. Under no circumstances shall STI be liable for special, indirect, or consequential damages. The stated purchase price represents consideration for limiting STI’s liability. No action arising from transactions under this invoice may be brought more than one (1) year from the invoice date. STI is not responsible for penalty clauses or indemnification of the Buyer or third parties for costs, damages, or expenses related to the goods.
6. Claims
Claims for shortages or delivery errors must be submitted within five (5) days of receipt. Goods are sold in accordance with standard manufacturing practices of STI’s suppliers. Items sold by weight are subject to customary industry quantity variations.
7. Returns
No goods may be returned for credit without prior written consent from an executive officer of STI.
8. Shipment
Delivery terms are F.O.B. Kennesaw, GA. Risk of loss or damage transfers to the Buyer upon delivery to the carrier at the point of shipment. Delivery dates are estimates based on STI’s acceptance of the order and are not guaranteed. STI shall not be liable for delays or failures caused by war, embargo, riot, fire, flood, accident, labor disputes, acts of God, governmental actions, transportation shortages, or other causes beyond STI’s reasonable control.
9. Security Interest
All shipments, deliveries, and performance by STI are subject to the approval and requirements of STI’s credit department. STI retains a purchase money security interest in all goods not paid in full. The Buyer authorizes STI to execute and file financing statements or other documents as required to evidence this security interest.
10. Cancellation
Orders accepted by STI may be cancelled by the Buyer only with STI’s express written consent. Upon such cancellation, STI will cease work and hold completed or partially completed goods for the Buyer. The Buyer shall pay STI for all work, materials committed, and any reasonable profit, plus any cancellation charges determined by STI.
11. Indemnification
The Buyer agrees to indemnify and hold STI harmless from any claims, liabilities, costs, or expenses, including attorney fees, arising from negligence or acts by the Buyer, its agents, employees, or customers in connection with the use of goods supplied by STI.
12. Governing Law
Any agreement arising from these transactions shall be deemed made in Kennesaw, Cobb County, Georgia, and governed by the laws of the State of Georgia without regard to conflict of laws provisions. The parties agree to submit to the exclusive jurisdiction of the courts in Cobb County, Georgia for any disputes arising under these Terms.
13. Default
In the event of default or breach by the Buyer, STI may cancel outstanding orders, declare all obligations immediately due, and exercise all remedies available under applicable law including the Uniform Commercial Code as enacted in Georgia. The Buyer shall be responsible for reasonable attorney fees, legal expenses, and any interest on unpaid obligations.
14. Delay
If the Buyer requests a deferral of delivery, STI’s agreement to defer shall not excuse the Buyer from timely payment under the original schedule. The Buyer shall also pay storage charges for goods held awaiting delivery. If deferral occurs prior to production, STI may require progress payments to cover material and service costs incurred in anticipation of production.
Please review the following Return Policy. If you have any questions, please contact Sifam Tinsley Instrumentation Inc. at 800-879-6171.
Returned Goods
Merchandise may not be returned without prior authorization from Sifam Tinsley Instrumentation Inc. All return requests are subject to our review and approval at our sole discretion. To initiate a return, customers must first obtain a Return Authorization Number (RAN) by contacting Sifam Tinsley directly at 800-879-6171.
All authorized returned merchandise must be shipped freight prepaid to the following
address:
Sifam Tinsley Instrumentation Inc.
2105 Barrett Park Drive
Unit 105
Kennesaw, GA 30144
USA
Returned merchandise must be in new and unused condition, in the original packaging, and include all original packing materials. The item must also be a standard stocked product listed in our current catalog. If these conditions are met and the return has been approved in advance, a credit may be issued based on the original selling price or the current selling price, whichever is lower, less the applicable restocking charge outlined below.
If goods are received by Sifam Tinsley within 60 days of the invoice date, a restocking charge
of 40% of the applicable selling price will apply. Returns received within 61 to 120 days of
the invoice date will be subject to a 50% restocking charge. Returns received within 121 to
365 days of the invoice date will incur a 75% restocking charge. Merchandise returned
after 365 days from the invoice date will not be accepted for return.
Shipments sent freight collect will not be accepted. If returned merchandise requires
inspection, repair, or reconditioning upon receipt, additional charges may apply beyond
the standard restocking fee.
Products that have been installed, modified by the customer, or specially finished cannot
be returned for credit under any circumstances.
Claims
In the event of shortage or damage during shipment, the customer must notify both the carrier and Sifam Tinsley Instrumentation Inc. immediately. While we take care in packaging and shipping, we are not responsible for damage that occurs in transit. However, we will gladly assist customers in pursuing a claim with the transportation carrier. Any concealed damage must be reported and inspected within fifteen (15) days of receipt of the merchandise.
Order Cancellation
Cancellation of any formally acknowledged order is subject to a 20% cancellation charge based on the net order value. If the cancelled order includes custom modifications or special customer-requested changes, the cancellation charge will also include the cost of such modifications completed up to the date the cancellation is received.
Privacy Policy
This privacy policy explains how we collect, use and protect user information.
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Terms & Conditions
These are the terms and conditions for using our website and services.
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Terms & Conditions Of Sales
Offer to Sell. Company hereby offers to sell products only on the terms and
conditions described in this policy.
Credit Application
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Returns Material Authorization
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